COVID-19 & Remote Job: My Experience as an IT Expert in Nigeria

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By Tanko Alhamdu

Beyond affordable question, COVID-19 featured numerous obstacles– and also chances as well. A lot of companies shut procedures from their physical workplaces, several workers never ever rather went on lockdown as they took their tasks residence and also obtained their remote workplaces completely useful. As an IT expert, this implied that my job proceeded, specifically in regards to technological assistance to coworkers and also customers. Simply that the setting of applying it varied this time around.

Phone calls, remote desktop computer links, and also video clip calls functioned the magic of connection. It was a brand-new another tune. Telephone calls came daily from coworkers worrying IT concerns they dealt with. It has thus far partially seemed like mentor DIY procedures they would certainly have the ability to apply by themselves following time without needing exterior assistance. With COVID-19, every person has actually needed to draw out the internal technical selves they most likely never ever assumed they had.

Cloud systems, remote desktop computer applications, Google applications (such as Drive, Sheets and also Forms) along with video clip conferencing applications like Zoom, Microsoft Teams and also Skype have actually ended up being the genuine MVP of this duration. As with all points favorable, there is a drawback specifically in a climate like ours. Over the last number of weeks given that I have actually been functioning from residence, right here are some of the obstacles I have actually experienced and also a suggestion of just how I was able to fix them.

1. Electrical Energy: This is undoubtedly one of the most foreseeable of the obstacles as the power scenario in Nigeria is understood to all and also motley. Countless power blackouts triggered unmatched hold-ups in my job. I nevertheless constantly maintained my alternate resource of power supply on standby.

2. Medical diagnosis and also knowledge-sharing: As IT-related troubles Understanding an issue is one point, extending a service is one more ballgame. Just how do you attend to a circumstance when you are unsure of the trouble? It was not amusing at the beginning, taking into consideration physical interaction to comprehend concerns was the order of business already. As I obtained a lot more accustomed to this setting of job, all the items came with each other a whole lot quicker.

3. Transport: Sometimes, the treatment needed to resolve the obstacles calls for the activity of equipment. Throughout the lockdown, transport was a deluxe therefore relocating hardware and also various other gadgets to those that required them was a significant difficulty. Supply was postponed; it took a lot time. With some distinct “computations” and also by checking out alternate choices like involving various other technological workers closest to the private worried or asking the provider to mount and also provide for the worried event, one obtained past the obstacles.

Amid the obstacles came across, remote desktop computer links were frequently able to replace in person accessibility as I had the ability to quickly attach to various other computer systems, regardless of my place or their own.

Truth be informed, the COVID-19 pandemic is a worldwide emergency situation no country, Nigeria specifically, was gotten ready for. It would certainly consequently be really crucial to place some action in position after currently to make certain organisations, countries and also people have the ability to obtain job done from anywhere. Job should not be limited to a structure! Personnel ought to be brushed on reliable remote working, adaptable hrs and also analytical for emergency situations. Luckily, the firm had actually simply mainstreamed the functioning from residence method prior to the lockdown. It could not have actually come with a far better time.

Overall, I’ll state my functioning experience throughout the COVID-19 has actually been excellent due to the several favorable results. Greater than all else, it supplied massive chances to involve a lot more with customers and also personnel– methods to widen direct exposure to some little bit of innovation they were not utilized to. It has actually likewise been a possibility for a great deal of individual enhancements. Most notably, for me, functioning from residence has actually been economical– creating excellent outcomes without triggering way too much damage to the pocket.

Tanko Alhamdu is an Information Technology expert with SystemSpecs, where he offers innovation assistance solutions to personnel and also customers, assisting them increase b usiness possibilities.


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