Gartner Market Guide for SaaS Management Platforms 2021

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Last week, Gartner released the 2021 version of its Market Guide for SaaS Management Platforms (SMPs). In this record, “Gartner specifies SMPs as stand-alone devices that can uncover, handle, as well as safe numerous SaaS applications from a main admin control panel, provided as a complete solution.”

As the leader of the SMP classification, we at BetterCloud can not be a lot more delighted concerning the positioning of our vision to Gartner’s classification meaning!

For a free of charge duplicate of the record, click on this link.

Here’s our complete evaluation as well as crucial takeaways from the record:

Market advancement

At the beginning, Gartner calls out that because its last version of the record in 2018, “The market for SMPs has actually developed, with core abilities to uncover SaaS applications, handle their usage, automate operations, as well as develop constant identification, accessibility as well as information administration manages throughout SaaS applications.”

” By 2026, 50% of companies utilizing numerous SaaS applications will certainly systematize administration as well as use metrics of these applications utilizing an SMP device, a rise from much less than 20% in 2021.”

Gartner claims that this higher pattern out there is “affected by the development in purchase as well as usage of SaaS applications as a result of hybrid as well as remote job; Gartner has actually observed a change towards multi-SaaS administration in devices … As companies’ SaaS profiles expand, so does the demand for a solitary orchestration factor for presence as well as control.”

Key SMP features


SMPs consume info from numerous resources consisting of SaaS applications, identification administration, expenditure administration devices, as well as client-side internet browser expansions to develop a main database of information on all SaaS applications in operation.


SMPs systematize SaaS applications’ administration controls as well as role-based control embed in a solitary, main place These abilities consist of automation of typical SaaS administration jobs, such as customer onboarding as well as offboarding, privilege administration, movement, as well as reassignment of application information.


SMPs give a main area to balance information security plans, privileges, as well as accessibility controls for numerous SaaS applications, or to systematize controls as well as develop a parity of protection as well as control throughout diverse SaaS applications The degree of control as well as interactivity will certainly differ relying on the SMP’s combination; devices that have a one-way “check out just” connection with the SaaS device will certainly have the ability to determine, however not proactively remediate, problems. Devices with bidirectional combination “read/write” for a provided SaaS application will certainly have the ability to proactively take actions to remediate problems.

Varied abilities of SMPs: bidirectional vs. one-way combinations

Gartner notes that “It is important to determine the degree of communication an SMP supplies with the SaaS apps it can handle. Gartner has actually kept in mind that, also within a solitary SMP, combination kinds can differ by application sustained. Some SMPs will certainly supply bidirectional read/write combination for some applications, enabling coverage of info as well as the capability to act or transform setups in the SaaS application’s administration console. Various other combinations might just be one-way, ‘check out just’ combinations, where the intake as well as coverage of information from the SaaS application’s console is feasible.”

The record proceeds: “This difference is necessary. SaaS applications incorporated with the SMP in a one-way style can just determine problems, whereas bidirectional combinations will certainly determine problems as well as can act based upon those recognized. Not all devices will certainly supply bidirectional combination with all pertinent SaaS applications, as well as a mix of bidirectional as well as one-way combinations with the SMP throughout the SaaS profile prevails.”

We think this is one of the most crucial callout in the record: Not all SaaS combinations in an SMP are developed equivalent. This “bidirectional read/write combination” is noticeable in numerous of BetterCloud’s deep combinations right into SaaS applications, which are developed on our copyrighted modern technology to preserve stateful functional context needed for such deep combinations.

SMPs take administration out of internet browser tabs

Gartner highly suggests to prevent the status of efficiency sapping “fatality by tabs.” You understand this is what you’re obtaining by with today if you’re on an IT group accountable for providing SaaS applications.

Gartner notes that “As SaaS use expands, so does the variety of diverse SaaS management gaming consoles as well as linked open internet browser tabs that IT managers have to go across to stay abreast of the setups, standing, as well as use of each SaaS application. This hands-on procedure is very error-prone. It makes management jobs, such as permit or privilege task for brand-new individuals, as well as abrogation for those leaving the company or transforming functions, in addition to creation/modification of protection teams as well as workstream cooperation rooms, difficult as well as ineffective.”

Furthermore, “Gartner’s 2020 I&O Leaders Survey information reveals that 70% of companies are presently purchasing SaaS as well as public cloud offerings as well as will certainly remain to do so. This will certainly cause a spreading of these management user interfaces as well as repeat jobs, additionally straining IT managers that currently invest way too much time on technological jobs that do not straight include company worth as well as must be taken care of autonomously.”

Enough stated! We concur– it’s time to take SaaS administration out of the internet browser.

SaaS protection with CASBs vs. smps vs. SSPMs

This is something that we listen to day-to-day from IT as well as protection groups: Could an SMP co-exist with or change a cloud accessibility protection broker (CASB) or SaaS protection pose administration (SSPM) device? Just how do they contrast as well as contrast?

To this end, Gartner mentions “A typical inquiry is whether SMPs prevent the demand or change for various other facilities, such as CASBs. CASBs do have the capability to link to SaaS applications through APIs for scanning material as well as customer task, however many CASB remedies are located as well as eaten as a control factor for SaaS application information circulation. CASB devices vary from the main management clearinghouse duty that SMPs play, front-ending the indigenous controls of numerous SaaS applications Instead of contending offerings, devices like CASBs will certainly operate in combination with SMPs.”

Bingo! This verifies what several BetterCloud consumers have actually done. Bigger client companies pick to execute BetterCloud’s SMP as well as maintain their CASB financial investments for wider internet as well as cloud protection efforts, whereas mid-market as well as SMB companies pick to execute just an SMP like BetterCloud.

We additionally frequently listen to companies asking about SSPM devices, so right here’s Gartner’s take on the contrast of an SMP as well as SSPM:

” The duty of an SMP can look comparable to that of a SaaS protection pose administration (SSPM) device or a cloud protection pose administration (CSPM) device, however SMPs supply abilities that increase to features as well as abilities that exceed enhancing the protection as well as examining of SaaS applications or cloud facilities alone. While offering overlap with the protection features of an SMP, SSPM as well as CSPM devices do not supply capability to supply administration automation operations or boost exploration of SaaS applications, specifically. The wide reach of SMPs places them as optimal options for wide, functional assistance of SaaS application profile administration, consisting of some protection capability.”

There you have it: the crucial distinctions in between SMPs as well as SSPM devices.

SMP supplier landscape

BetterCloud is the only SMP supplier that gives one of the most thorough service throughout the 3 crucial features recognized by Gartner: uncover, safeguard as well as handle.

Here at BetterCloud, we’ve been forthright concerning the demand for a continual lifecycle as well as incorporated system to provide exploration, administration, as well as protection in a central area.

There’s a great deal that we really did not cover right here, specifically the complete checklist of various other depictive SMP suppliers– so download and install the complete record to study even more of Gartner’s evaluation of SMPs!

For a free of charge duplicate of the marketplace Guide for SaaS Management Platforms, click on this link.

To discover even more concerning exactly how BetterCloud can assist you uncover, handle, as well as safeguard your SaaS atmosphere, demand a trial.


Disclaimer: Gartner does not recommend any type of item, supplier or solution shown in its research study magazines, as well as does not encourage modern technology individuals to choose just those suppliers with the greatest rankings or various other classification. Gartner research study magazines contain the viewpoints of Gartner’s research study company as well as must not be taken as declarations of truth. Gartner disclaims all service warranties, revealed or suggested, relative to this research study, consisting of any type of service warranties of merchantability or health and fitness for a specific function.

[i] Gartner “Market Guide for SaaS Management Platforms” by Chris Silva, Manjunath Bhat, Dan Wilson, Ryan Stefani
Published 10 February 2021– ID G00722449

Shreyas Sadalgi.


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