Item Update: New Android Application

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We’re thrilled to reveal the launch of our brand-new Android application!

The brand-new Groove Android application was constructed from scratch to encourage your group to supply remarkable consumer assistance on-the-go.

We welcomed platform-specific standards to see to it it really feels right in the house in between your various other Android applications. At the exact same time, the application gives just the same performance and also ease-of-use that you’re utilized to from the Groove internet application.

What’s consisted of?

The application consists of every little thing you require to respond to your consumers’ e-mail and also widget discussions.

You’ll discover all the attributes you’re utilized to:

  • Reply to and also ahead your e-mail discussions
  • Add notes to discussions and also state your coworkers
  • Create, modify, and also associate tags with any type of discussion
  • Assign discussions to any type of representative or group in your account
  • Browse, sight, and also insert tinned replies right into replies
  • Check out the exact same get in touch with details as from your Inbox sidebar
  • Collision discovery to guarantee you do not encounter coworkers while responding

Plus, the mobile application consists of the brand-new Inbox Sidebar, providing you accessibility to even more get in touch with details and also consumer information.

To learn more concerning what’s feasible, see our Knowledge Base short article: Groove Android App Overview. The Android application can be downloaded and install from the Play Store, and also is readily available completely free for any person with an existing Groove account.

Let us understand your ideas!

Nick McCreath.


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