Pioneering the edge with AI and user-centric design


By Thomas Strasser, Worldwide Chief Technologist, Workplace Productivity, HPE

architect-main.pngIn the ever-evolving landscape of digital transformation, the role of technology consultants has undergone a significant metamorphosis.

Once the harbingers of digital workplaces, focused on technology-driven solutions, today’s consultants are transitioning into a new realm—that of the edge user-centric enterprise architect.

This pivotal shift marks a departure from purely technical considerations to a holistic business-driven approach, integrating AI enablement for knowledge workers, prompt engineers, artists, and strategic digital advisors. In this new era, the enterprise architect becomes the linchpin in orchestrating a symphony of innovation, strategy, and user-centric design.

The digital to edge user-centric journey

The journey from a digital workplace/technology-driven consultant to an edge user-centric/business-driven enterprise architect is marked by a profound realignment of priorities. The focus changes from implementing technology for technology’s sake to leveraging technology as a means to drive business outcomes and enhance user experiences. This transformation is underpinned by a deep understanding of the user’s needs and the strategic application of AI to empower knowledge workers, engineers, and artists, thereby fostering a culture of strategic digital advisement.

The strategic role of certifications

In this transformative journey, certifications like TOGAF play a crucial role. They provide a structured framework for aligning IT strategy with business goals, ensuring that technology serves as a robust foundation for enterprise architecture. TOGAF’s principles guide enterprise architects in creating user-centric solutions that not only enhance the knowledge worker’s experience but also drive operational efficiency and business innovation.

Facilitating DNA and E2CAF

The Digital Next Advisory (DNA) and the Edge-to-Cloud Adoption Framework (E2CAF) are strategic capabilities that further empower enterprise architects. DNA serves as a compass, guiding businesses through the intricacies of digital transformation, while E2CAF provides a roadmap for seamless cloud adoption. Together, they enable enterprise architects to take a proactive stance in driving business growth, helping organizations remain agile and competitive in the face of rapid technological advancements.

Redefining roles

The transformation from a digital workplace consultant to an edge user-centric enterprise architect is not just a change in title but a redefinition of the role itself. It reflects a broader shift in the industry toward a more strategic, business-oriented, user-focused approach to technology. As we embrace this new era, the enterprise architect’s role becomes increasingly vital in navigating the complexities of digital transformation and leading organizations toward a future where technology and business strategy are inextricably linked.

It is imperative for professionals in the field to embrace the change and consider the broader implications of AI and user-centric strategies in their roles. Whether you are a seasoned consultant or an aspiring enterprise architect, the journey toward business-driven enterprise architecture is one that promises a wealth of opportunities for innovation, growth, and strategic impact.


thomas-strasser.256x256.pngMeet HPE Blogger Thomas Strasser, Worldwide Chief Technologist, Workplace Productivity, HPE

Thomas is a seasoned professional with over 35 years of experience in the industry. He currently leads HPE’s Advisory and Professional Services for the Hybrid Workplace, focusing on client virtualization, Microsoft 365, Exchange, SharePoint, MS Teams transformations, and Copilot initiatives. Thomas excels in workshop and strategy consulting for complex edge transformations, outlining strategies, developing new services, managing partnerships, and overseeing service delivery worldwide. Follow him on LinkedIn and X.



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